Gem Healthcare

Privacy Policy

Swaffield Jones Recruitment Limited, incorporated in England and Wales, trades as Gem Healthcare and Gem Teaching. When we mention "Swaffield Jones Recruitment," "Gem Healthcare," "Gem Teaching," "we," "us," or "our," we are referring to the company Swaffield Jones Recruitment being responsible for processing your data. Swaffield Jones Recruitment is the controller and responsible for this website.

Effective Date of policy: 29.04.2025

1. Introduction

At Swaffield Jones Recruitment, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you engage with our recruitment services, whether as a candidate, client, supplier, or website visitor.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. Our reference number is: ZA169009

2. Who We Are

Swaffield Jones Recruitment is a specialist healthcare and education recruitment provider, supporting healthcare and social care organisations, and education establishments across England.

Our registered office is:
Restdale House
32/33 Foregate Street
Worcester. WR1 1EE

Company registration number: 15668782

We are the data controller when handling your personal information.

3. What Information We Collect

We may collect, store, and process the following types of personal data:

Candidates: Name, address, email, phone number; Date of birth; National Insurance number; Work history, CVs, education, and training records; References and professional qualifications; DBS checks and criminal convictions (where applicable); Health information (only where necessary for assignments); Right to work documentation; Bank details (for payroll where applicable).

Clients: Contact names, business addresses, phone numbers, and email addresses; Job role information; Payment and invoicing information.

Suppliers/Partners: Contact and company details; Bank/payment details.

Website Users: IP address; Browser type and version; Browsing data (via cookies, where applicable).

4. How We Collect Your Information

We collect personal data:

Directly from you (e.g., when you submit your CV, apply for a role, or contact us);

From third parties (e.g., references, background checks, online job boards);

From public sources (e.g., LinkedIn, professional registers).

5. Why We Use Your Information

We process your data for legitimate business reasons, including matching candidates to suitable job opportunities; facilitating employment assignments; complying with legal and regulatory obligations (e.g., right to work checks); payroll and invoicing purposes; business development and relationship management; communicating with you about opportunities, assignments, and services; monitoring diversity and inclusion (optional and anonymised where appropriate).

We do not use your information for automated decision-making without human involvement.

6. Lawful Basis for Processing

We rely on the following lawful bases:

Consent — where you have given clear permission;

Contract — to take steps at your request or fulfil a contract;

Legal obligation — to comply with the law (e.g., safeguarding, right to work);

Legitimate interests — for recruitment-related activities, provided these interests are not overridden by your rights.

7. Who We Share Your Information With

We may share your data with prospective employers and clients (with your consent); payroll providers and pension administrators; Disclosure and Barring Service (DBS) for background checks; legal, regulatory, or law enforcement authorities where required; IT and system support providers; auditors, insurers, and legal advisors.

We never sell your data to third parties.

8. International Transfers

We generally store and process your data in the UK. Where information is transferred outside the UK (for example, by cloud storage providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. Data Retention

Candidates: We will retain your personal data only for as long as necessary to fulfil the purpose for which it was collected.

Clients/Suppliers: 7 years for tax and accounting compliance.

You can request deletion earlier where appropriate ("right to erasure"), subject to legal exceptions.

10. Your Rights

You have the following rights: to be informed about how we use your data; to access the personal data we hold on you; to correct inaccuracies in your data; to request erasure of your data; to restrict or object to certain processing; to data portability (in certain cases); to withdraw consent where processing is based on consent; to lodge a complaint with the Information Commissioner’s Office (ICO) (ico.org.uk).

ICO contact details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate).

To exercise your rights, please contact us at: info@gemrecruitment.co.uk

11. Your Obligations

It is vital that the personal data you provide to us is accurate and that you keep us up to date with any changes during your connection with us.

12. How We Protect Your Information

We have appropriate technical and organisational measures in place to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Measures include secure databases and storage, access controls, and regular audits.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact:
Data Protection Officer: Lisa Jones
Swaffield Jones Recruitment Limited
Email: lisa.jones@gemrecruitment.co.uk
Phone: 01905 930267